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    Whether you just closed a huge new account or if you are moving into that sweet new office; chances are you need proof of insurance - and you need it fast!

    Here @ Insurance4Technology, we utilize the best insurance tech available to turn around customized quotes catered to your exact needs in hours, not days.


    Professional Liability Insurance:        Who, What, When, Where, Why?

    Who Needs Professional Liability?

    You Do! Whether you work out of a home office or employ dozens of consultants, if you are providing IT services, you need Professional Liability insurance. It's important to not get your wires crossed both physically and verbally... Professionally Liability will be there to help protect you against claims against you as a professional in your field. 

    What is Professional Liability Insurance?

    Also known as Errors and Omissions insurance (or E&O), Professional Liability insurance is your most critical coverage since it is your largest exposure. Professional Liability insurance protects you and your business from potentially catastrophic litigation caused by charges of professional negligence or failure to perform your professional duties. This might include errors and omissions resulting in loss of client data, software or system failure, claims of non-performance, or negligent oversell.

    When do you need Professional Liability Insurance?

    Anytime you are consulting, advising, recommending, installing,  or generally providing your services as a professional, you need professional liability insurance. Commercial General Liability insurance is good basic coverage, but it does not typically cover the "Oops Factor." General Liability insurance covers claims of bodily injury and property damage only, and typically excludes coverage for claims related to the delivery of professional services. 

    Many times your contracts will require that you carry this vital coverage. Professional Liability insurance may be described in your contract in this way: "Contractor will maintain at its expense: Professional Liability insurance in the amount of $1,000,000 including coverage for errors and omissions caused by Contractor's negligence in the performance of its duties under this agreement."

    Where Can I Purchase Professional Liability Coverage?

    Ding, ding, ding! Here, at Insurance 4 Technology, you can purchase one policy that covers the majority of your business liability exposures, including Errors & Omissions. We have partners with an A++ rated carrier that understands IT businesses and has formulated a package to fit most small technology related businesses. Simply answer a few questions here for an instant quote

    Why Do you Need Errors & Omissions Coverage?

    Your business provides a highly specialized service that many of your clients don't fully understand. At the same time, the projects you work on are highly sensitive and critically important to your client's business. But you’re only human. If your errors and omissions result in loss of client data or a software or system failure, or if you fail to perform your duties, your client may be left unable to operate its business. This risk opens you up to litigation. That’s where Professional Liability insurance comes in.

    For example, if your work damages a company's client database, the cost to reconstruct that database may exceed typical costs for replacing hardware and software. In fact, some client companies have won extremely large settlements when subcontractors have lost irreplaceable data. Professional Liability insurance would cover such costs, within policy limits.

    If you develop software as a professional independent contractor, copyright ownership may be a murky issue, and much depends on the terms of contract. If you design Web sites and software, or you work with or "fix" previously purchased software for clients, you are at risk for allegations of copyright infringement. If you should be accused of infringement, a Professional Liability insurance policy that includes intellectual property liability coverage would respond with defense and settlement cost up to the policy limits.

    Whether a claim is baseless or not, mounting a legal defense can bankrupt your company. Professional Liability insurance protects your company and your future by responding to professional liability claims and helping you keep your business operating as potential lawsuits move through the courts. Without Professional Liability insurance, your company could be financially overwhelmed.

    Because laws and legal precedents governing the relatively new technology industry are still being developed, computer professionals are often in legally uncharted territory. That makes Professional Liability insurance even more critical to your company’s long-term survival, as you may find yourself being sued tomorrow for actions that are completely in line with today’s consulting expectations. Because professional requirements and duties are largely undefined in legal terms, Professional Liability insurance protects you against the unknown and the unforeseeable.

    Claims Scenarios Covered by Professional Liability Insurance

    Below are some actual scenarios in which technology companies have faced litigation. In such scenarios, Professional Liability insurance can pay for a strong legal defense and save a small business from bankruptcy. You may face similar professional liability risks every day:

    • A software design error causes an MRI machine to be rendered inoperable, allegedly causing loss of profit to the hospital.
    • A client contracts with a software consultant to develop a software system. The contract contains specific benchmarks for speed and other requirements. These benchmarks are not reached, allegedly as a result of the consultant’s negligence. The consultant is sued for loss of profit due to negligence, breach of contract, and negligent misrepresentation.
    • A plaintiff purchases from a telecommunications specialist a piece of hardware: a digital telecommunications switch. The contract also calls for the specialist to connect the switch to the purchaser’s networked computer system, and to provide maintenance. Several months after installation, the switch fails, causing the purchaser significant downtime. The customer sues, alleging lost revenue and loss of reputation. The question arises as to whether the failure was due to faulty design or manufacture of the switch, or due to the failure of the specialist to adequately connect the switch to the network or to provide proper maintenance services.
    • While transferring data from a legacy to Web-based system, a database is compromised, resulting in the loss of valuable corporate sales information.
    • A software developer is sued when, during the execution of a contract to build an Internet application for a company, the developer is allegedly negligent in the staffing of the project, which resulted in an alleged breach of contract.

    What To Look for in a Professional Liability Insurance Policy

    Be sure your Professional Liability policy includes the following key features:

    • Coverage that includes legal defense costs. Professional Liability insurance should pay for any resulting judgments against you, including court costs up to your policy’s coverage limits.
    • Coverage that extends to both W2 employees and 1099 subcontractors. Professional Liability insurance should protect your company from claims resulting from the work done by 1099 subcontractors on your behalf. However, 1099 personnel need their own errors and omissions insurance because your Professional Liability insurance policy may not defend them if they are sued separately or in addition to you.
    • Optional coverage for allegations of copyright infringement and intellectual property infringement. As part of your Professional Liability insurance policy, intellectual property infringement coverage protects you against claims alleging copyright infringement. Software, systems or processes are some of the most commonly known "intellectual properties."
    • Personal injury coverage. Having personal injury coverage as part of your Professional Liability insurance policy protects you against claims of libel, slander and invasion of privacy.
    • Worldwide coverage if the suit is brought in the United States. Be sure to ask if your Professional Liability insurance covers such litigation.

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